Service Level Agreement tweets
TrainByTweet_SL
SLA: Standardized SLA: Business function owner or customer is paying for a Service Level Agreement, not uptime
Gary Lajoie
Dealing with monopolies – focus on the Service Level Agreement (SLA). There’s savings to be had by defining R&D,...: http://t.co/U8C9laZz
Tim
@LHMackay on the other hand you also get greed and corner cutting if the service level agreement is poorly negotiated, so double edged sword
Josef Mcnulty
Report on the Activities Realized Within the Service Level Agreement: The activit... http://t.co/a5yYBKfg
TrainByTweet_BC
Business Continuity: Service Level Agreements: Agreement between Business Function Owner and technical team that designates availability.
Tootsie Roll
@Jeanne23 Ask to see their SLA (Service Level Agreement). I'm sure they owe you some money or a free month or one of those Texas hats.
SupratikBhattacharya
RT @ITILstudy_: #ITIL: The Service Level Agreement http://t.co/hK7b1ESH